Wholesale Indian Jewelry & Manufacturers in India
Privacy Policy
Lunar Harmony Jewels Pvt Ltd B2B Privacy Policy Agreement
- Data Fiduciary/Controller: Lunar Harmony Jewels Pvt Ltd
- Registered Office: Door no 310, First Floor, Mandisha Market, Hooghley, Kolkata.
- Operational Office: Guruji Road, Trivandrum, Kerala.
- Website: www.lunarharmonyjewel.com (the "Website")
- Effective Date: 21-11-2023
Introduction
Lunar Harmony Jewels Pvt Ltd (“Lunar Harmony Jewels,” “we,” “us,” or “our”) is a manufacturer and marketer of fine jewelry serving B2B clients, wholesale accounts, partners, and vendors across Pan India and the International Market.
This Privacy Policy outlines how we collect, use, disclose, and protect the Personal Data of our Business Contacts (Data Principals) when they interact with our services, including downloading digital assets (e.g., catalogs, line sheets) and uploading information (e.g., purchase orders, customization files) to our Website or dedicated B2B portal.
We are committed to complying with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable international data protection laws, such as the General Data Protection Regulation (GDPR). By engaging with us, you agree to the terms herein.
1. Scope and Data Collected
This Policy applies to the Personal Data we collect from individuals acting in their professional capacity on behalf of a company.
Categories of Data Collected
| Category of Data | Specific Examples and Context |
|---|---|
|
Professional Identity & Contact |
Name, Job Title, Company Name, Official Email, Work Phone, Registered Business Address, and GSTIN/Tax ID. |
|
B2B Account & Access Data |
Username, securely hashed password for the B2B portal, and account creation date. |
|
Transaction & Financial Data |
Wholesale order history, invoice details, bank account details (for payments/receipts). |
|
Data Uploaded by You |
Purchase Order (PO) files, custom design specifications, CAD files, or any other documents you upload to our systems. |
|
Data Downloaded by You |
Logs tracking your access to and download of wholesale catalogs, price lists, or marketing assets. |
|
Technical Data |
IP address, access logs, and device information when using our B2B portal, used for security and fraud detection. |
2. Purpose of Processing and Lawful Basis
We process your Personal Data for the following specified, legitimate purposes:
| Purpose of Processing | Description | Legal Basis (DPDP/GDPR) |
|---|---|---|
|
Contractual Fulfillment |
To process orders, manage contracts, and handle logistics necessary for our B2B relationship. |
Contractual Necessity |
|
Platform Management |
To provide secure access to our B2B portal and manage the uploading and downloading of business-critical documents. |
Legitimate Use/Contractual Necessity |
|
Customization & Manufacturing |
To process data uploaded for specific product designs (e.g., custom sizes, metal specifications). |
Contractual Necessity |
|
Financial & Audit Compliance |
To manage invoices, payments, and comply with all statutory tax and accounting regulations. |
Legal Obligation |
|
Security and Fraud Prevention |
To monitor account activity, track access/download logs, and prevent unauthorized use of proprietary business information. |
Legitimate Interests/Legitimate Use |
3. Disclosure and International Transfer
A. Disclosure
We disclose your Personal Data only to trusted third parties essential for our operations, including:
- Logistics & Freight Carriers: For the shipping of goods from our Registered/Operational offices.
- Payment Processors & Banks: For processing financial transactions.
- IT Service Providers: For hosting our B2B platform and secure data storage.
- Professional Advisers: Auditors and lawyers for financial and legal compliance.
B. International Transfer
Given our international market focus, your data may be transferred to or accessed by third parties outside India. We ensure all such transfers adhere to international standards (e.g., GDPR’s Standard Contractual Clauses) to guarantee adequate protection as required by the DPDP Act.
4. Data Security and Retention
A. Data Security
We implement robust security measures to protect the integrity and confidentiality of your data, particularly the files you upload and the proprietary data you download:
- Encryption: Data is encrypted both in transit and at rest.
- Access Control: Strict role-based access to your uploaded files and B2B account data.
- Monitoring: Regular monitoring of system access and download logs for security purposes.
B. Data Retention
We retain your Personal Data for the duration of the active business relationship and for a minimum of seven (7) years thereafter to satisfy legal, tax, and contractual obligations arising from our Registered Office in Kolkata and our Operational Office in Trivandrum, Kerala.
5. Your Rights as a Data Principal
You have the right to request access to, correction of, or erasure of your Personal Data. Specifically:
- Right to Access: Obtain a summary of the Personal Data we process, including logs related to your upload and download
- Right to Correction: Request correction of inaccurate professional contact or account information.
- Right to Grievance Redressal: The right to have any complaint addressed by our designated officer promptly.
To exercise these rights, please contact our Grievance Officer using the details below.
6. Contact Information and Grievance Redressal
For any questions, concerns, or to exercise your rights under this B2B Privacy Policy, please contact our designated Grievance Officer:
| Detail | Contact Information |
|---|---|
|
Grievance Officer Name |
Safeer Surana |
|
Email Address |
Sales@lunarharmonyjewel.com |
|
Registered Office |
Door no 310, First Floor, Mandisha Market, Hooghley, Kolkata. |
|
Operational Office |
Guruji Road, Trivandrum, Kerala. |
We are committed to responding to all formal requests within the timelines mandated by the DPDP Act.
7. Changes to This Privacy Policy
We may update this B2B Privacy Policy to reflect changes in our business practices or legal requirements. We will notify you of any material changes by updating the Effective Date and communicating the change through the B2B portal or via email.
